Agreement on Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which PT Fresh Creative Indonesia ("we" or "our") collects, uses, maintains, and discloses information collected from users ("users" or "you") of the Fresh Creative website (https://freshcreative.id/) and any related digital products and services.

Information Collection

We may collect personal identification information from users in various ways, including but not limited to when users visit our website, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our website. Users may be asked for their name, email address, mailing address, phone number, and other relevant information.

Information Usage

We may collect and use users' personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.
• To improve our website: We continually strive to improve our website offerings based on the information and feedback we receive from users.
• To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails: We may use the email address to send users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

Information Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

Sharing Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Compliance with Laws

We will disclose your personal information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our website.

Changes to this Privacy Policy

PT Fresh Creative Indonesia has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website. Your continued use of the website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.